Expanding PET/CT Access Across Regional Facilities

A regional healthcare provider needed a scalable solution for expanding PET/CT access across multiple locations. With demand on the rise and limited physical space for fixed imaging suites, the system sought an efficient way to increase availability without major capital investment. Their goal was to deliver consistent, high-quality diagnostic imaging while minimizing incomplete exams, avoiding long wait times, and supporting both outpatient and inpatient care.

Shared Medical Services partnered with the provider to implement a mobile imaging program designed to enhance PET/CT access. The solution expanded service coverage from 2.5 days to 6 days per week, including Saturday availability. This ensured more patients had access to timely diagnostics.

In addition, Shared Medical Services optimized workflow processes and improved scheduling, leading to a 21% reduction in incomplete scans. The program included co-staffed support, blending Shared Medical Services Technologists with the provider’s team to accommodate special-needs patients and inpatient cases. Shared Medical Services also offered localized marketing support to drive physician referrals and increase exam volume across the region.

With more locations and longer service availability, the provider made significant strides in expanding PET/CT access. Reduced backlogs, fewer incomplete exams, and improved patient throughput all contributed to a more efficient and scalable imaging model. Local outreach strengthened referral networks, making this approach a strong foundation for continued growth in diagnostic services. PET/CT plays a critical role in diagnosing and monitoring many conditions. Learn more about PET imaging and how it works.