Leading Health System Expands MRI Imaging Access With SMS

A leading health system faced increasing demand for MRI services across multiple sites. To keep up with volume while maintaining high-quality care, they needed a scalable MRI solution that could expand with them. The challenge was deploying a mobile MRI program that aligned with their reputation for quality, efficiency, and innovation—without disrupting workflows or patient experience. Seamless integration, consistent imaging access, and room for future MRI growth were essential.

Shared Medical Services partnered with the health system to implement a tailored mobile MRI program designed to support both immediate imaging needs and long-term expansion. The solution included a co-branded deployment strategy with dedicated MRI routes that reinforced the provider’s brand presence while enhancing regional imaging coverage.

Each unit is equipped with wide bore MRI technology to improve scan efficiency and patient comfort. Standardized imaging protocols across both mobile and fixed units ensured consistency in diagnostic quality and workflow. SMS also provided ongoing support through monthly calls and quarterly reviews to help fine-tune operations and maintain performance. With continued MRI growth in mind, the system is set to add a second co-branded unit in early 2025.

The mobile MRI program successfully delivered consistent imaging access across the health system’s service area, meeting rising patient demand without the need for additional infrastructure. Wide bore MRI units improved the overall scan experience, helping reduce patient anxiety and improve throughput. Standardized workflows streamlined operations and ensured seamless coordination between mobile and fixed sites. Most importantly, the program supports future MRI growth with a scalable model that adapts to evolving demand and patient volume.