CASE STUDY

Expanding PET/CT Access Across Regional Facilities

Delivering Flexible Mobile PET/CT Solutions to Meet Growing Demand

The Challenge: Expanding PET/CT Access Across a Growing Region

A regional healthcare provider needed a scalable solution for expanding PET/CT access across multiple locations. With demand on the rise and limited physical space for fixed imaging suites, the system sought an efficient way to increase availability without major capital investment. Their goal was to deliver consistent, high-quality diagnostic imaging while minimizing incomplete exams, avoiding long wait times, and supporting both outpatient and inpatient care.

The SMS Solution: A Flexible Approach to PET/CT

Shared Medical Services partnered with the provider to implement a mobile imaging program designed to enhance PET/CT access. The solution expanded service coverage from 2.5 days to 6 days per week, including Saturday availability. This ensured more patients had access to timely diagnostics.

In addition, SMS optimized workflow processes and improved scheduling, leading to a 21% reduction in incomplete scans. The program included co-staffed support, blending SMS technologists with the provider’s team to accommodate special-needs patients and inpatient cases. SMS also offered localized marketing support to drive physician referrals and increase exam volume across the region.

Results & Impact

With more locations and longer service availability, the provider made significant strides in expanding PET/CT access. Reduced backlogs, fewer incomplete exams, and improved patient throughput all contributed to a more efficient and scalable imaging model. Local outreach strengthened referral networks, making this approach a strong foundation for continued growth in diagnostic services. PET/CT plays a critical role in diagnosing and monitoring many conditions. Learn more about PET imaging and how it works.

WHY HEALTHCARE PROVIDERS TRUST SMS

We Deliver More Than Imaging — We Deliver Peace of Mind

For over 40 years, Shared Medical Services has been a trusted partner in mobile and interim imaging solutions, ensuring healthcare facilities have seamless access to state-of-the-art MRI, CT, PET/CT, and Cardiac PET/CT technology. From routed and parked solutions to flexible interim rentals, we provide the expertise, reliability, and service-driven approach that keeps imaging services running smoothly.

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